There’s are bunch of Rules to Remember in Sales that you have to work on it. Here’s the some of important rules while working with the Prospect’s.
Follow these rules and you ll get what you want at the end of day.
Building a Relationship By Building a good Relationship with Customer can get you the business in long term. Its can be done by asking relevant and right questions. Make them hero!
Listening As i said earlier also, Listening is to key to get the business. you get to know about Customer needs, his problems, our possibilities to work on.
Talk about Money Don’t ever hesitate to ask about their budget, some of client has no budget you are offering for, by knowing how much they spend on this you can get to know what to offer them in the first place.
Respect Time I need not to explain this to you, this is thing we have thousands times from our parents, teacher’s, Seniors, colleagues etc. Being on time is not crime, it’s plus point in every aspects of life.
Set Reasonable Expectations What this mean by set Reasonable Expectations, I mean Don’t tell lies for get Order. Tell them what is expected and What’s not.
Deliver What You have Promised. This is where relations with clients breaks, you have to be true on your word’s. Deliver what you have promised. For the closing the deal so many Sales Persons tell Prospect’s what they can’t deliver. Don’t be such a Person. When you deliver what you have promised, Customer comes back for more.
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WE ALL POSSES THE CAPABILITY OF RELATING TO EMOTIONS OF OTHERS, FOR SOME PEOPLE THIS COMES EASILY, WHEREAS FOR OTHERS TURNING IN REQUIRES INTENTIONAL EFFORTS. EMPATHY HELPS YOU AVOID INTENTIONALLY INJURING OTHER PEOPLE- PHYSICALLY AND EMOTIONALLY. EMPATHY REGULATES GREED, HATE, JEALOUSY, ANGER, FEAR FOR SCARCITY, AND A HOST OF OTHER POTENTIALLY DESTRUCTIVE EMOTIONS.
MANY PEOPLE STILL DO NOT RECOGNIZE THE DIFFERENCE BETWEEN EMPATHY AND SYMPATHY AND THEIR APPLICATION IN THE WORLD OF SELLING.
AS WE DEFINE THE TERM “SYMPATHY“, IT’S USED TO CONVEY FEELING OF SORROW FOR SOMEONE ELSE WHO’S EXPERIENCING MISFORTUNE. YOU FEEL BAD FOR THEM BUT YOU DON’T KNOW WHAT IT IS LIKE TO BE IN THEIR SHOES. IN SIMPLE WORDS, SYMPATHY MEANS YOU FEEL LIKE ANOTHER PERSON FEELS AND YOU EXPRESS YOUR FEELING TOWARDS THEM. ON THE OTHER HAND, “EMPATHY” MEANS YOU UNDERSTAND HOW THE OTHER PERSON FEELS, THOUGH YOU DO NOT FEEL THE SAME WAY. BUT YOU HAVE THAT CAPACITY OR ABILITY TO IMAGINE ONESELF IN THE SITUATION OF ANOTHER, EXPERIENCING THE EMOTIONS, IDEAS OR OPINIONS OF THAT PERSON. YOU DEMONSTRATE EMPATHY FOR PEOPLE BY IDENTIFYING WITH THEM, EMOTIONALLY. IF WE TIE EMPATHY TO EGO, THERE’S LITTLE DANGER WE’RE GOING TO OVERALL, WHICH IS SOMETIMES A PROBLEM IN THE SALES WORLD. EMPATHY HAS A POTENTIAL TO BECOME DISRUPTIVE EMOTION THAT COSTS YOU MONEY, CAREER ADVANCEMENT, AND POTENTIALLY YOUR JOB. IN SALES, YOU MUST BE EMPATHETIC.
THE KILLER COULD NOT OFFER ANY EMPATHY FOR HIS VICTIMS OR THEIR FAMILIES AS HE COULD NOT FEEL THE WAY THEIR FAMILIES ARE FEELING. HE CAN OFFER HIS SYMPATHY THOUGH.
WHEN YOU OBSERVE A PASSENGER LEANING OVER THE RAIL OF A SHIP, SUFFERING FROM SEASICKNESS, SYMPATHY IS PERFECTLY DEMONSTRATED WHEN YOU JOIN HIM AT THE RAIL. EMPATHY IS WHEN YOU UNDERSTAND HOW THE PASSENGER FEELS, SO GET HIM A COLD TOWEL AND SOME SEASICKNESS PILLS TO HELP HIM SOLVE THE PROBLEM. WITH EMPATHY YOU UNDERSTAND AND ARE SENSITIVE TO THE FEEDBACK FROM THE OTHER PERSON. YOU’RE NOT THE PART OF THE PROBLEM, SO YOU CAN BACK AWAY AND BECOMES PART OF SOLUTION.
A MARRIAGE COUNSELOR WITH SYMPATHY CAN GET SO INVOLVED IN THE OTHER PERSON’S PROBLEMS THAT EVENTUALLY HE MIGHT NEED COUNSELLING HIMSELF. PARENTS WITH TOO MUCH SYMPATHY WILL LET THEIR KIDS DO AND HAVE EVERYTHING THEY COULD NOT DO OR HAVE AS A KIDS, SO THEY OFTEN RAISE SPOILED, UNDISCIPLINED, AND UNPRODUCTIVE CHILDREN.
EMPATHY IS DIFFERENT. YOU UNDERSTAND THE PROBLEM, AND YOU KNOW EXACTLY HOW THE PROSPECT FEELS, BUT BECAUSE YOU DON’T FEEL THAT WAY, YOU CAN BACK AWAY FROM THE PROBLEM AND OFFER SOME SOLUTIONS. THE OBJECTIVE IS TO GET YOU TO THINK BOTH AS A BUYER AND AS A SELLER. TO BE TRULY PROFESSIONAL YOU MUST BE ABLE TO MOVE COMFORTABLY FROM THE SELLER’S SIDES OF THE TABLE TO THE BUYER’S SIDE. IF YOU KNOW HOW YOUR PROSPECT THINKS AND FEELS, YOU’RE DEFINITELY GOING TO SELL MORE OF WHAT YOU’RE SELLING BECAUSE YOU WILL COMMUNICATE MORE EFFECTIVELY.
AS A SALESPERSON IT SHOULD BE OBVIOUS TO YOU THAT YOU NEVER CONFUSE YOUR SITUATION WITH YOUR PROSPECT’S SITUATION. YOU MUST REMEMBER THAT YOUR WANTS, NEEDS, DESIRES, TASTES AND CAPACITY TO PAY HAVE NO BEARING ON YOUR PROSPECT’S NEEDS, WANTS, DESIRES AND ABILITY TO PAY. YOU SHOULD NOT TRY TO SELL HIM SOMETHING WHICH IS COMPLETELY OUT OF HIS PRICE RANGE, DON’S CONFUSE YOUR SITUATION WITH HIS. LOOK AT THE GOODS, PRODUCTS, OR SERVICES YOU SELL THROUGH HIS EYES. THAT’S “EMPATHY” AND THAT’S THE PROFESSIONAL WAY!
Remember that selling is like playing Golf. In golf, If you’re going to score well and win, you must make every shot so you will be in position to make the next one. . . However, you must remember that if you don’t make this shit (sale) it doesn’t make much difference what position you’re in, because you might not have a chance to make the Next One. . . If you miss too many sales, you’re going to broke and out of business, so first thing First. Concentrate on making that Sale. That’s Career building Selling. . . #Sales #zigziglar #secretofclosingthesale #chemiva #playinggolf #business
A man asked Gautama Buddha, “I want happiness.” Buddha said, “First remove “I,” that’s Ego, then remove “want,” that’s Desire. See now, you are left with only “Happiness”. . . The Ego is your enemy, not your friend. It is the ego that give you wound and hurts you. It is the ego that makes you voilent, angry, jealous, competitive. It is the ego that continuously comparing and feeling Miserable. . . #osho #beyourself #Happiness #ego #desire #gautamabuddha #thoughts #teachings #quarantinelife #investinyourself #love #kindness #budhha #Happiness #lifequotes #lessons #laugh #growtogether #chemiva #workforit #empathy #energy
Its always been a Humen to Humen. Our More focus Should be on Solving the Problem instead of Creating One. Every Prospect looking for a person who can solve his Problem. #problemsolving #saleshumor #human #humentohumen #chemiva #hardwork #monday #mondaymotivation #growtogether #goal #hustle #creativelifehappylife #prospect
If you are not happy what you are doing, whether its study or job you Don’t like. Leave it as earliest, and start doing something you Love! You’ll give your 100% if you do what you love and you will more happy.